Solutions
It is highly recommended that a regular backup of the PDDB2 database is made. This document will describe the process of using a batch file to create a back...
Tue, 30 Jun, 2020 at 8:33 AM
Print Director Knowledge Base Scanning error to a Mimecast SMTP for Lexmark’s When your scanning from a Lexmark and the scan does not reach your email, ...
Tue, 30 Jun, 2020 at 3:10 PM
Print Director Knowledge Base FIPS Error What is FIPS? Enabling FIPS mode makes Windows and its subsystems use only FIPS-validated cryptographic a...
Thu, 2 Jul, 2020 at 11:29 AM
Could not create SSL/TLS secure channel After clicking Gather Info, an error is displayed stating Symptoms Any of the following: After clicking Gather...
Thu, 2 Jul, 2020 at 11:41 AM
When the user tries to release their job but their profile has the below error message: What does it mean when I am unable to use this user pin code ...
Thu, 2 Jul, 2020 at 11:56 AM
Please update the PD to the below version should you need to have scan totals on the counter readings report "I’ve released a new version that wil...
Thu, 2 Jul, 2020 at 11:59 AM
Knowledge Base Solution Procedure (Print Director "Code 21" Embedded error) 1) What’s the issue? When installing the embedded software on ...
Thu, 2 Jul, 2020 at 12:03 PM
The below should go out to all PD installers. Full CD: www.blueswift.co.za/downloads/CD2-2-63-0.zip Update only: www.blueswift.co.za/downloads/PDUp...
Thu, 2 Jul, 2020 at 12:07 PM
Chrome OS IPPS printing and deployment Supporting and deploying Print Director queues to Chrome OS devices have the following requirements: Minimum Pri...
Mon, 30 Nov, 2020 at 12:23 PM
Print Director Lexmark Embedded Licence Structure Not supported Please note that the following models are designated as ‘limited solution devices’ an...
Mon, 30 Nov, 2020 at 12:27 PM