Solutions

PDAgent Silent install
msiexec.exe /i c:\pd\PDAgentInstaller.msi /qn
Mon, 25 Jul, 2022 at 2:37 PM
How to fix Windows Printer Error 0x0000011b
Launch the Registry Editor. Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print. Right-click on the Print key and select New→  DWORD-32...
Thu, 17 Nov, 2022 at 12:23 PM
Rule Application Error PD
This means that the software has a bug and the software needs to be updated to the latest version and make sure that you also duplicate the rule and dele...
Thu, 24 Nov, 2022 at 10:08 AM
ESET ENDPOINT SECURITY BLOCKING PD SERVICES
The below screen shot would cause user pins codes to not work on the printer, Check if the client is running ESET and make sure that the firewall is all...
Fri, 25 Nov, 2022 at 1:18 PM
PDDB2 SQL in suspect Mode
This issue is caused by abnormal shutdown of the PC or server where PD is installed, We have a huge power crisis in South Africa and load shedding affec...
Tue, 12 Dec, 2023 at 9:41 AM
PDAgents not Connecting to the SQL Database (Only the Host is online in Resource Manager)
This issue happens when the firewall is blocking the SQL port to allow other inbound connections due to the SQL exception not allowed on the Firewall, F...
Mon, 16 Jan, 2023 at 10:56 AM
Adobe print issues on PD Ports
When setting up printers with PD ports, make sure that the port names are not too long as adobe cannot handle long port names In the scenario below, the...
Wed, 8 Nov, 2023 at 12:08 PM
All printers are detected as HP even with a different driver model
The indication is that HP released an update with incorrect metadata. Where the device ID should be, it shows all local printers, hence the error. The ...
Tue, 9 Jan, 2024 at 10:01 AM