Could not create SSL/TLS secure channel : Printsol Support

Could not create SSL/TLS secure channel

After clicking Gather Info, an error is displayed stating

Symptoms

Any of the following:

After clicking Gather Info, an error is displayed stating Could not create SSL/TLS secure channel.
Gather Info succeeds, but during Initialise at the Enabling Relay Server step the error is shown in the output window: Could not create SSL/TLS secure channel.

Solution:

Follow the 5 steps below.

Click “Start”, type “Run”, press enter, type “regedit.exe”

Select:

“HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Configuration\Local\SSL0010002\Functions”

Right click “Functions”, click “Modify”

Configure the “Value data” list, by finding the following Cryptography Keys “TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA”

“TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA”

“TLS_DHE_DSS_WITH_AES_128_CBC_SHA”

“TLS_DHE_RSA_WITH_AES_128_CBC_SHA”

“TLS_DHE_DSS_WITH_AES_256_CBC_SHA”

“TLS_DHE_RSA_WITH_AES_256_CBC_SHA”

and cutting them from the list and pasting them at the bottom of the list.

Before configuration

After configuration

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P384

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P256

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA_P384

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P256

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA_P384

TLS_DHE_RSA_WITH_AES_256_GCM_SHA384

TLS_DHE_RSA_WITH_AES_128_GCM_SHA256

TLS_DHE_RSA_WITH_AES_256_CBC_SHA

TLS_RSA_WITH_AES_256_GCM_SHA384

TLS_DHE_RSA_WITH_AES_128_CBC_SHA

TLS_RSA_WITH_AES_128_GCM_SHA256

TLS_RSA_WITH_AES_256_GCM_SHA384

TLS_RSA_WITH_AES_256_CBC_SHA256

TLS_RSA_WITH_AES_128_GCM_SHA256

TLS_RSA_WITH_AES_128_CBC_SHA256

TLS_RSA_WITH_AES_256_CBC_SHA256

TLS_RSA_WITH_AES_256_CBC_SHA

TLS_RSA_WITH_AES_128_CBC_SHA256

TLS_RSA_WITH_AES_128_CBC_SHA

TLS_RSA_WITH_AES_256_CBC_SHA

TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384_P384

TLS_RSA_WITH_AES_128_CBC_SHA

TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256_P256

TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384_P384

TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256_P384

TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256_P256

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384_P384

TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256_P384

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256_P256

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384_P384

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256_P384

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256_P256

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P256

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256_P384

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P384

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P256

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P256

TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA_P384

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P384

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P256

TLS_DHE_DSS_WITH_AES_256_CBC_SHA256

TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA_P384

TLS_DHE_DSS_WITH_AES_128_CBC_SHA256

TLS_DHE_DSS_WITH_AES_256_CBC_SHA256

TLS_RSA_WITH_3DES_EDE_CBC_SHA

TLS_DHE_DSS_WITH_AES_128_CBC_SHA256

TLS_RSA_WITH_RC4_128_SHA

TLS_DHE_DSS_WITH_AES_256_CBC_SHA

TLS_RSA_WITH_RC4_128_MD5

TLS_DHE_DSS_WITH_AES_128_CBC_SHA

TLS_RSA_WITH_NULL_SHA256

TLS_RSA_WITH_3DES_EDE_CBC_SHA

TLS_RSA_WITH_NULL_SHA

TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA

SSL_CK_RC4_128_WITH_MD5