Solutions

Konica Minolta Integrated users must log in twice to release jobs
Konica Minolta Integrated users must log in twice to release jobs This happens when ID & Print is switched on, either on the printer itself, or in t...
Sun, 7 Jan, 2018 at 1:47 PM
How to change a user’s printer PIN
How to change a user’s printer PIN Open Resource Manager. Navigate to User Management > Users. Double click the User on the right. You can sea...
Sun, 7 Jan, 2018 at 1:51 PM
How to open a detailed printing report for a specific user
How to open a detailed printing report for a specific user Open PDReports. Navigate to Reports > Usage Reports > All Usage Reports > Grouped ...
Fri, 16 Nov, 2018 at 5:10 PM
Chrome OS using LPD
How to setup LPD on a Chrome OS (Print Director) The attached PDF will guide you step by step on how to set it up.
Wed, 25 Sep, 2019 at 8:40 AM
Adding a Mac to a windows server (PD)
How to set up a Mac to print to a Windows Print Server 1. Ensure the correct Konica Minolta driver is installed. 2. Open System Preferences and choose Pri...
Mon, 30 Sep, 2019 at 7:30 AM
How to Set Up a Mac for Enhanced Server printing
How to set up a Mac for Enhanced Server Printing This method of printing will allow the Mac user to print directly from their workstation to the printer. T...
Mon, 30 Sep, 2019 at 7:39 AM
How to resolve a CMS Error (PD)
CMS Error – when Initializing the printer: The Cause of the issue: Technicians make changes to the printer Printer settings are configured ...
Mon, 30 Sep, 2019 at 7:42 AM
How to resolve an Offline PDAgent
1)    What needs to be done? Reconnecting the Print Director PDAgent when it is Offline How do you do this? 2.1) Navigate to the folder wher...
Mon, 30 Sep, 2019 at 7:51 AM
How to prevent a user from printing in colour
Create a Rule Open Resource Manager. Click on the Rules node. On the right hand side, click the Add button. In the New Rule window, on the General tab,...
Tue, 30 Jun, 2020 at 7:22 AM
How to force all printed emails to black & white
Create a Rule Open Resource Manager. Click on the Rules node. On the right hand side, click the Add button. In the New Rule window, on the General tab...
Tue, 30 Jun, 2020 at 7:24 AM