Printsol Support

Konica Minolta Integrated users must log in twice to release jobs

This happens when ID & Print is switched on, either on the printer itself, or in the users’ Printing Preferences.

Ensure ID & Print is OFF on the printer.

• At the printer, press the Menu button.
• Touch the Utility button.
  
• Touch Administrator Settings.
• Enter the admin password and touch OK.
• Touch User Authentication / Account Track.
• Touch User Authentication Settings.
• Touch Administrative Settings.
• Touch ID & Print Settings.
• Touch OFF and then OK.

Ensure ID & Print is enabled in the users’ Printing Preferences

• On the user’s PC, open the Printing Preferences.
• Click the Basic tab.
  
• Ensure the Output Method is set to Print.