At the printer: Out of order
Created by: Thabo Maubane
Modified on: Wed, 13 Dec, 2017 at 8:52 AM
This message is displayed when communication with the SafeCom server is lost.Check the following
- Does the web page of the SafeCom device reference a SafeCom serverand is the IP address and Group name correct?
- Is the SafeCom Service running on the SafeCom server (16.32)?
- Is there a firewall blocking communication (4.2.5)?
- Is the SafeCom Controller connected to the network via the MDI/MDI-Xport? If the network is up and running the port’s green light should be onand its yellow light should be flashing. Is the printer connected to the network?The message is cleared and the device returns to normal operation a couple ofminutes after communication has been restored
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